Legal notice
Last Updated: July 17, 2026
Welcome to CandleNest.store. This Legal Notice governs your access to and use of this website, including all products, services, content, communications, and transactions made through CandleNest.store. By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to the information contained in this Legal Notice.
This document is intended to provide transparency regarding our business information, intellectual property, legal responsibilities, consumer rights, website usage, liability limitations, and other important legal matters relating to CandleNest.store.
1. Business Information
Business Name
CandleNest.store
Business Address
1830 Rue de l'Estoc
L'Ancienne-Lorette, QC G2E 6K7
Canada
Customer Support Email
Telephone
(416) 416-7290
2. Website Ownership
The CandleNest.store website, including all pages, content, images, graphics, product descriptions, branding, logos, icons, layouts, software, and other digital materials, is owned and operated by CandleNest.store unless otherwise indicated.
The website is provided for informational and commercial purposes, allowing customers to browse products, place orders, communicate with our customer support team, and learn more about our collections.
Unauthorized use of this website may violate applicable intellectual property laws and other legal protections.
3. Intellectual Property Rights
All intellectual property displayed on CandleNest.store is protected under applicable copyright, trademark, database, design, and intellectual property laws.
Protected materials include, but are not limited to:
- Website design
- Product photography
- Product descriptions
- Logos
- Brand identity
- Icons
- Graphics
- Layouts
- Banners
- Videos
- Marketing materials
- Written content
- Blog articles
- Collection names
- Original illustrations
Unless expressly authorized in writing by CandleNest.store, no content may be copied, reproduced, republished, modified, distributed, transmitted, sold, licensed, or otherwise used for commercial purposes.
Limited personal use of the website for shopping and product evaluation is permitted.
4. Trademark Notice
"CandleNest" and associated branding elements used throughout the website are intended to identify our business and distinguish our products and services.
Nothing contained on this website grants any license or right to use our trademarks, logos, or branding without prior written consent.
Third-party trademarks appearing on the website remain the property of their respective owners.
5. Product Information Disclaimer
We strive to ensure that all product information published on CandleNest.store is accurate and regularly updated.
However, we cannot guarantee that every description, specification, image, fragrance note, color representation, or product measurement is entirely free from error.
Product images are intended for illustrative purposes.
Because many products are handcrafted or produced using natural materials, slight differences may occur in:
- Color
- Texture
- Wax appearance
- Glass containers
- Labels
- Fragrance intensity
- Packaging
Such natural variations are not considered manufacturing defects.
6. Pricing Disclaimer
Although we make every reasonable effort to display accurate prices, occasional pricing errors may occur due to technical issues, human error, or system updates.
We reserve the right to:
- Correct pricing errors
- Cancel affected orders
- Refund payments
- Update prices without prior notice
If an incorrect price has been displayed and an order has been placed, we will contact the customer whenever appropriate before proceeding.
7. Website Availability
We aim to keep CandleNest.store available at all times.
However, uninterrupted access cannot be guaranteed.
The website may occasionally become unavailable due to:
- Scheduled maintenance
- Software updates
- Internet service interruptions
- Hosting issues
- Cybersecurity measures
- Technical failures
- Circumstances beyond our control
We reserve the right to suspend, modify, or discontinue portions of the website without prior notice.
8. Accuracy of Information
Information published on this website is provided in good faith.
Despite reasonable efforts to maintain accuracy, errors may occasionally appear regarding:
- Product availability
- Pricing
- Product descriptions
- Inventory
- Images
- Shipping estimates
- Promotional offers
We reserve the right to correct such information at any time.
9. User Responsibilities
By using CandleNest.store, customers agree to:
- Provide accurate personal information.
- Maintain account security.
- Use the website lawfully.
- Respect intellectual property rights.
- Avoid fraudulent activity.
- Comply with all applicable laws.
Users must not engage in activities intended to disrupt or interfere with website operations.
10. Prohibited Activities
Users may not:
- Attempt unauthorized access.
- Introduce malware.
- Upload malicious code.
- Use automated scraping software.
- Copy website content without permission.
- Interfere with website security.
- Commit payment fraud.
- Misrepresent their identity.
- Abuse promotional campaigns.
- Engage in unlawful conduct.
Violation of these provisions may result in suspension of access and legal action where appropriate.
11. Third-Party Links
CandleNest.store may occasionally provide links to third-party websites for customer convenience.
These websites operate independently.
We do not control their:
- Content
- Privacy practices
- Products
- Services
- Security
- Terms
Accessing third-party websites is entirely at the user's own risk.
12. External Services
Our website may utilize third-party service providers for functions including:
- Payment processing
- Shipping
- Fraud detection
- Website hosting
- Analytics
- Marketing
- Email communications
Each provider operates under its own legal policies and privacy practices.
13. Limitation of Liability
To the fullest extent permitted by applicable law, CandleNest.store shall not be liable for:
- Indirect damages
- Consequential losses
- Incidental damages
- Lost profits
- Business interruption
- Data loss
- Loss of goodwill
- Emotional distress
Our total liability arising from any purchase shall generally not exceed the amount paid for the applicable order.
Certain jurisdictions may not permit some limitations, and mandatory consumer protections remain unaffected.
14. Product Safety Notice
Candles are products involving open flames and must always be used responsibly.
Customers should:
- Never leave burning candles unattended.
- Keep candles away from children.
- Keep candles away from pets.
- Burn only on stable heat-resistant surfaces.
- Keep away from curtains and flammable materials.
- Follow all product instructions.
- Trim candle wicks as recommended.
- Extinguish candles safely.
Failure to follow safety guidance may result in injury or property damage.
15. LED Candle Safety
Battery-operated candles should also be used responsibly.
Customers should:
- Install batteries correctly.
- Keep batteries away from children.
- Avoid water exposure.
- Remove batteries during long-term storage.
- Dispose of batteries according to local regulations.
16. Consumer Rights
Nothing contained in this Legal Notice limits any mandatory consumer rights provided under applicable law.
Customers may have additional legal protections depending on their country, province, or state of residence.
Where local law provides stronger consumer protections than those described on this website, applicable law shall prevail.
17. Privacy
Personal information submitted through CandleNest.store is processed in accordance with our Privacy Policy.
Information may be collected for purposes including:
- Order fulfillment
- Customer support
- Payment processing
- Shipping
- Fraud prevention
- Website improvement
- Marketing communications where consent has been provided
We take reasonable measures to safeguard customer information using appropriate administrative, technical, and organizational security practices.
18. Cookies
Our website may use cookies and similar technologies to improve user experience.
Cookies may be used for:
- Website functionality
- Shopping cart management
- Language preferences
- Analytics
- Performance monitoring
- Marketing optimization
Users may control cookies through their browser settings, although disabling certain cookies may affect website functionality.
19. Force Majeure
CandleNest.store shall not be responsible for delays or failures resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Earthquakes
- Pandemics
- Government actions
- War
- Civil unrest
- Transportation disruptions
- Internet outages
- Labor disputes
- Utility failures
- Supply chain interruptions
Performance of obligations may be suspended for the duration of such events.
20. Governing Law
This Legal Notice shall be governed by the applicable laws of the Province of Quebec and the federal laws of Canada, without regard to conflict of law principles.
Any disputes arising from the use of this website shall be interpreted under applicable Canadian law unless mandatory local consumer legislation provides otherwise.
21. Severability
If any provision of this Legal Notice is determined by a court or competent authority to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.
Any invalid provision shall be interpreted as closely as possible to achieve its intended legal purpose.
22. Entire Agreement
This Legal Notice, together with our:
- Terms of Service
- Return & Refund Policy
- Shipping Policy
- Privacy Policy
- Any additional published policies
constitutes the complete legal framework governing the use of CandleNest.store.
These documents supersede any previous statements or representations relating to the matters covered herein.
23. Modifications to This Legal Notice
We reserve the right to revise, update, or modify this Legal Notice at any time to reflect changes in:
- Business operations
- Website functionality
- Legal requirements
- Industry standards
- Customer services
Any revised version becomes effective immediately upon publication on the website.
Customers are encouraged to review this page periodically to stay informed of any updates.
24. Contact Information
If you have questions regarding this Legal Notice or any legal matters relating to CandleNest.store, please contact us using the information below:
CandleNest.store
1830 Rue de l'Estoc
L'Ancienne-Lorette, QC G2E 6K7
Canada
Email: support@CandleNest.store
Phone: (416) 416-7290
We are committed to operating CandleNest.store with integrity, transparency, and professionalism. Inspired by the principles of Modern Scandinavian Home, our mission is to provide high-quality candles and home fragrance products while maintaining clear communication, fair business practices, and a secure shopping environment for customers around the world. Every policy and legal document on our website is designed to support a trustworthy relationship with our customers and to ensure that your shopping experience is safe, reliable, and enjoyable.